Terms and Conditions for Mollys

Effective Date: 07.06.25

Welcome to Mollys! These Terms and Conditions ("Terms") govern your use of our website [insert your domain name] (the "Site"), which is hosted on Squarespace, and any purchases made through it. By using this Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. About Us

Mollys is a UK-based retailer offering a curated selection of candles, flowers, vases, and plants. Our mission is to provide high-quality, aesthetically pleasing home and lifestyle items to our customers.

2. Eligibility

You must be at least 18 years old or have the involvement of a parent or guardian to use this Site or make purchases. By using the Site, you confirm that you meet this requirement.

3. Products and Availability

All products listed are subject to availability. We make every effort to ensure product descriptions, pricing, and availability are accurate; however, we reserve the right to correct any errors, inaccuracies, or omissions.

Due to the nature of some of our items (especially flowers and plants), variations may occur. Photographs are for illustrative purposes only.

4. Orders and Payment

All prices are listed in [insert currency, e.g., GBP] and include applicable taxes unless stated otherwise. Orders are processed via Squarespace’s integrated e-commerce platform, using secure payment gateways. By submitting an order, you agree to pay the full amount, including any applicable delivery fees.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability or errors in the product information.

5. Shipping and Delivery

Delivery options and costs will be displayed at checkout. We aim to dispatch items within [insert timeframe, e.g., 2–3 business days], but delivery times may vary. Mollys is not responsible for delays caused by third-party couriers or events beyond our control.

Perishable items (e.g., flowers and plants) are non-refundable once dispatched unless damaged or defective upon arrival.

6. Returns and Refunds

We accept returns on non-perishable items (e.g., candles, vases) within 14 days of receipt, provided items are unused and in original packaging. Please contact us at [insert email address] to initiate a return.

Perishable goods (flowers and plants) are exempt from our standard return policy unless they arrive damaged or in poor condition. Photographic evidence may be required.

7. Intellectual Property

All content on this Site, including logos, images, text, and designs, is the property of Mollys or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written consent.

8. User Conduct

You agree not to use the Site for any unlawful purpose or in a way that may impair its functionality or security. You may not attempt to gain unauthorized access to the Site or its systems.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

10. Third-Party Services

Our Site is hosted by Squarespace and may link to third-party websites or services. We are not responsible for the practices or content of those services.

11. Limitation of Liability

To the fullest extent permitted by law, Mollys shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or any products purchased through it.

12. Governing Law

These Terms are governed by the laws of [insert country or jurisdiction, e.g., England and Wales]. Any disputes will be subject to the exclusive jurisdiction of the courts of that jurisdiction.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes your acceptance of the revised Terms.

14. Contact Us

For questions about these Terms, please contact us at:

Mollys
Email: mollybethmason@gmail.com
Phone: 07375470117
12 Ferry Road, East Cowes, Isle of Wight