Privacy Policy for Mollys
Effective Date: 07.06.25

Mollys ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert your website URL] (the “Site”), which is hosted on Squarespace, and when you make a purchase or interact with us.

1. Who We Are

Mollys is a retail business selling candles, flowers, vases, and plants through our online store. We are the data controller responsible for your personal data.

2. What Information We Collect

We collect the following types of personal data:

a. Information you provide directly:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment details (processed securely via third-party services)

  • Order history and preferences

b. Information collected automatically:

  • IP address

  • Device type and browser

  • Site usage and interaction data (e.g., pages visited, time spent)

Squarespace may also collect aggregated data on our behalf to help us analyze site performance.

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate with you about your order, delivery, or customer service issues

  • Respond to inquiries or requests

  • Send marketing communications (only with your consent)

  • Improve our website and customer experience

  • Comply with legal obligations

4. Sharing Your Information

We only share your data when necessary and with trusted third parties, including:

  • Squarespace (website hosting and analytics)

  • Payment processors (e.g., Stripe, PayPal, Apple Pay, Squarespace Payments)

  • Delivery and courier services

  • Professional service providers (e.g., accountants, legal advisers)

We do not sell or rent your data to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. You can manage your cookie preferences through your browser settings. For more information, please see our [Cookie Policy] (optional).

6. Marketing Communications

With your consent, we may send you updates, offers, and news via email. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure. Squarespace also provides secure hosting and payment encryption.

8. Your Rights

If you are based in the UK, EU, or another jurisdiction with data rights laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we use your data

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [insert your contact email].

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

10. Third-Party Links

Our Site may include links to other websites or services not operated by us. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

11. Children's Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our Site after changes means you accept the new terms.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us.